Our Team

Jack of all trades IT guy. Passionate about all things cloud and security. I like to thinker with technology and enjoy tinkering with new technology. He has a MSc in Computer Science on securing health information from the University of Ontario Institute of Technology.

Adam joined Smile with 25 years of executive digital health management experience. He has led technology and innovation teams at three national/multi-national health organizations and shepherded four startups to successful exits.

He sits on numerous boards and advisory committees and has won a number of prestigious awards including IT Professional of the Year (as named by peers). Currently, he is trying to break 12hrs on an IM, but work keeps interfering with his training. :)

Aditya found his passion in healthcare IT when he started working at Ministry Of Health and Long-Term Care. He then continued his journey as a Full-Stack FHIR Developer at Smile CDR. He is an excellent team player and a leader when it comes to solving healthcare challenges. Other than programming, he also likes to play outdoor sports and video games.

Alicia is a graphic design graduate of the YSDN program at York University. She is passionate about problem solving through design, and she specializes in making improvements to both the visual and user interface in order to enhance the user experience. Alicia believes in aligning herself with projects that serve a greater purpose, and she will help to make a positive impact on people’s lives. She also enjoys playing ukulele.

Anu fell in love with design when he was first introduced to photoshop during high school. Anu latter discovered his love for the human brain and graduated from UofT with a psychology degree. He is now a UX designer who learned that not only can he design, but he can combine it with his passion for the human mind. He loves figuring out the psychology behind intricate details and designing delightful experiences.

Bakul is a product manager turned governance and compliance professional in the Healthcare industry. She has over 4 years of experience and continues to grow with an innovation mindset. Bakul is pursuing a master's degree from Smith School of Business, Kingston, ON. She is a poetess and loves to read about philosophy. She is also in the middle of planning to think about writing a book.

When Beula is not recruiting, she likes to try out new things- new recipes, explore music, read from her choices of books or from her recent obsession with watching 'resin art' (I've tried a thing or two..long way to go). Beula also teaches ballroom & latin dancing on the side and practices few times a week.

BvO is passionate about taking care of customers and making sure that they get what they need to be successful. When he's not meeting customers, he enjoys laughing at his own dad-jokes, building things, reading historical fiction, singing old songs, and sampling good scotches.

Recent graduate from Ryerson’s Creative Industries program and lead singer of Toronto rock band A Short Walk to Pluto. Excited to share and grow my experience with using social media as the powerful marketing tool that it is in order to help Smile bring FHIR-based CDR to global implementation.

Caitlin has been in service management and support for healthcare IT since 2012, bringing her passion for organizing, planning and strategizing into her daily work. As a graduate of Ryerson's Journalism program, she believes clear communication is always key, and offers support with a smile. Caitlin is also a fine art photographer, recipe tester, game enthusiast, and devoted pet parent of a household full of rescue animals. Share and Enjoy.

Calven has over 35 years of experience in IT, with the last 19 years in healthcare. First year in college he used punchcards, 3278 terminals and programmed in Assembler, Fortran, COBOL and too many more to mention. Grown up with a misspent youth shooting pool and playing hockey.

Carl joined the Smiles team as Market Development & Event Manager in October 2020. Carl moved to Toronto from his hometown of Campbellton, New Brunswick to pursue his schooling. He recently graduated virtually from the University of Toronto from a Honours Bachelor of Arts. Carl loves swimming and going to the gym.

Dan has a passion for Healthcare IT having over 25 years of experience in the provider field (IT Director at a hospital in Quebec), Healthcare strategic consulting, and senior positions in the Healthcare IT vendor sectors. Dan feels it is important to give back and has been active in various Healthcare Board activities (Acute, Community, and Long Term Care), and as well as distributions of school and health supplies to the youth of West Africa. Passion? Experiencing new cultures through travel. And, oh yeah, canoeing as often as he can.

Like a really useful engine, Daniel will go above and beyond to ensure customers are happy, successful and smiling. He joins the Customer Success team eager to contribute to Smile's mission of #betterglobalhealth. When he's not running full steam ahead at Smile, Daniel spends his time as an avid bibliophile.

Deep is a Business & Integrations Analyst focused on client implementations of Smile CDR. With 5+ years of experience in startups, primarily as a Product Manager, Deep brings a varied experience to the table. Deep loves the Raptors, his wife and his family, in that order.

Derrick has over 20 years of experience implementing transformational and innovative solutions across jurisdictional and national healthcare settings. Derrick has led award-winning technology and government sector projects that generated significant benefits to citizens and industry. Derrick's passion to "connect the dots" and help others quickly establishes credibility and trust with everyone he meets.

Diederik is a software developer with [current_year - 2011] years experience in the healthcare and finance sectors. It's important to Diederik that his work be challenging, interesting, and impactful. He enjoys short-haired cats, taco-shaped pillows, and 1..*-player board games. He can type 379 CPM (76 WPM) with 100% accuracy; putting him in the 91st percentile. Diederik loves his mum.

Drew is an ex-software developer who helped create some major international software releases. 19 years ago he shifted into sales and marketing of software and services, primarily healthcare related. Drew has presented at international software conferences, such as HIMSS and AHIP, and has specialized in creating new healthcare sales practices. One of Drew’s major passions is creating music; he plays drums, harmonica, keyboards and more in a local Connecticut based bar band and uses his home studio to create original music and sounds.

Edward has worked in operations (and dabbled in projects and logistics) since 2014, and uses skills gained in chaotic start-up environments to help bring order to cross-team workflow and communication. He is excited to be part of the growing Smile team, and spends his free time with pets, tabletop games, and working on his car.

Eric is a Junior Backend Developer Intern on the Core Development team. He is a recent Applied Mathematics and Computer Engineering graduate from Queen's University. He is super excited to be joining the growing Smile CDR team! Outside of work Eric is a die hard Leafs fan no matter how many times they break his heart.

Gary is a backend engineer specializing in Java and Python. He has an MSc in Computer Science from the University of Toronto and a wicked Linux setup.

Garry has been building teams and running complex technology projects for, um, let's just say quite some time. He has worked in academia, with startup companies and fortune 500 companies and in recent years has been focused on the healthcare industry. He is a closet musician (electronic), scuba diver (if that ever happens again) and husband/father. He is foster-dad to Neeko, a standard poodle breeder for the Lions Club Dog Guides program.

Hernan is an IT/Sales professional with over 20 years of experience in consulting, including government, law, and manufacturing. He thrives in challenging environments that require innovation and creative problem solving. Hernan's strong leadership, and analytical and problem solving skills deliver desired results for his clients. In his spare time, Hernan likes to play soccer in Toronto and cheer for his favourite team. Go Barcelona!

Howard loves to learn from customers and helps create new products that deliver tangible business value. Before joining Smile, Howard commercialized technologies for pharmaceuticals leveraging computational modeling, high-throughput automation, and data science. He received his Ph.D. in chemistry from UBC and a Masters in Innovation & Entrepreneurship from Smith Business. Howard is also a Liverpool FC supporter--even when they are terrible.

Ian is a software professional with over 20 years experience developing, implementing, and supporting solutions for the healthcare industry. He has significant experience with systems integration and order entry systems. He has been a leader and contributor and held both client-facing and back-office roles but is ultimately most passionate about finding ways to use technology to simplify and improve delivery of healthcare. Outside of work, Ian enjoys exploring the outdoors and getting his hands dirty with gardening and home DIY projects.

James has a degree in Biomedical Sciences but pursued a career in software development to take advantage of the exciting and challenging environment that working in tech provides. New to Toronto, he enjoys exploring the city’s amazing eateries and plays dodgeball and flag football in his spare time.

Jason has been committed to advancing digital health for over 15 years, helping to launch and improve a wide range of solutions directly serving patients, clinicians, and health systems. At Smile CDR, the Product Management team helps to ensure that we remain focused on the problems where we can have the greatest impact.

Jen is the second Jen Chan to join Smile CDR. She is an artist-turned-developer who applies design thinking, empathy and user research to software development. She previously worked for an ad agency, some non-profit galleries, two startups, two universities, and a ramen shop.

With over 10+ years of healthcare IT experience in both development and tech leadership, Jennifer is an IT leader with extensive experience implementing innovative technology solutions to address complex healthcare problems at scale. Focusing on the intersection of technology and healthcare, Jennifer is a “Jenn-of-all-trades” who holds degrees in both Computer Science and Healthcare Administration, and has consistently leveraged her skills and experience to improve patient experiences and outcomes. In her spare time, Jennifer splits her time between trying to convince her dog Pixel to ride in a bike trailer and eating ice cream.

Joanne was still teaching at the University of the Philippines when she started doing various healthcare IT projects on the side. And the rest is history. She is a member of the Standards and Interoperability Lab - Asia, and is passionate about UHC. And music. And traveling.

Ken has been developing software professionally for over 20 years. After completing a PhD in Mathematics at the University of Toronto, Ken wrote the code that published the Globe and Mail newspaper on the Internet. Ken has been designing and delivering Healthcare software for the past 10 years, focussed mostly on pharmacy and healthcare interoperability tooling. Ken recently led the delivery of a Canada-wide Healthcare IT Industry position paper on interoperability standards. Outside of work, Ken is an enthusiastic table-top gamer and hiker.

With over 15+ years of experience in research, design, implementation and building operational models. Kevin is an IT Director with a proven track record in building public and private cloud architectures and is recognized for his leadership in developing a high performance, collaborative team that eliminates barriers and improves efficiency while delivering business goals and objectives.

I spend my time telling computers what to do. On good days, they listen.

I am Quality Assurance Analyst with former experience of developing apps for android and iOS platforms. I have 3 years of experience working as a Mobile Developer and 2 years of experience working as a Mobile Automation Engineer. I pursued master's and bachelor's degree in computer science. Moreover, I am holding Canadian degree in Post Graduation of Mobile Applications Design And Development.

Lalith Aditya is a certified Java developer who started his career in the Health Insurance industry in 2012. He has a postgraduate degree in Electrical and Computer Engineering from the University of Windsor. Apart from his passion for programming, he is a gamer and an excellent cook.

An independent contractor, PM, business development agent and relationship-focussed account manager for over 30 years, Lance focuses on the Ontario and Canadian health care market. As a co-producer of 5 children over those 30 years, Lance feels an obligation to help Smile CDR improve our healthcare system and provide a better experience for those five new end-users. Lance is honoured to work with the Smile CDR team to bring order and efficiency to clients in Ontario and the balance of the country that we call home.

Laurie has worked in healthcare IT since 2008. A software developer by trade, she enjoys finding creative solutions to problems and making things work. In her spare time she is a strongwoman athlete and competes at World's Strongest Woman in the lightweight division.

Like a swiss army knife for marketing, Lucy uses her tools to coach a team of passionate marketers. Together they: execute digital and inbound marketing campaigns; manage and enhance branding; develop content, stories and prose; coordinate events in person and from afar; cajole external resources and vendors, and so much more.

Ludmila has worn different hats on the IT industry for over 20 years; from TechOps, DBA, QA, BA, and Project Manager. She is passionate about delivering meaningful services along with creative teams. She loves dancing and exploring outdoors.

Luis is a seasoned IT professional with more than 20 years in the healthcare sector developing clinical business solutions, providing information security leadership and enforcing privacy controls. He is driven to come up with options that are both realistic and forward-thinking. In his free time he enjoys yelling at clouds and encrypting random prime numbers.

Mark has been developing software on and off for close to 15 years in various fields, including mobile gaming, finance, education, and healthcare. Passionate about open source and building things that improve people's lives, he firmly believes that software plays a central role in empowering both patients and caregivers. Outside of work, Mark is an amateur cheesemaker, woodworker, cat wrangler, and beard enthusiast.

Mark is a content marketer and copywriter who believes in the power of a good story to both communicate value and manipulate others into giving you snacks. After an undergrad degree in history from UWO, Mark worked in China as, variously, a teacher, interviewer, translator and digital marketer. Apart from helping to spread the good word about Smile CDR’s healthcare solutions, Mark enjoys staying informed about global issues and getting hopped up on MSG-laced street food.

Clinically Experienced and driven IT Healthcare Project Manager, Senior System, Clinical & Business Analyst Professional with expertise in prioritizing and facilitating with Site and Project Teams.

Meagan is a QA and front end web developer. She has a BA from McMaster University in multimedia and english literature as well as a graduate certificate in interactive media management from Sheridan College. Meagan is passionate about creating applications that are accessible, usable, and make sense. In her free time, Meagan enjoys boardgames and cooking/eating breakfast foods.

Mohammad is a full stack JavaScript developer who enjoys working on web applications. He has a BComm from Ryerson University and an Advanced Diploma from Sheridan College in programming. Mohammad worked for 2 years at Scotiabank as a Senior Technical Analyst. There he mostly provided technical support to traders and later found passion for web development.

Natalia is a project manager with a BComm in Global Management from Ryerson University. She has experience leading software development projects in the healthcare industry, including the integration of a provincial health registry system. At Smile CDR, Natalia is responsible for planning, executing and evaluating multiple projects and driving them through their entire life cycle. Natalia thrives in a team environment and is enthusiastic about creating a positive workplace culture. Passionate about women empowerment, Natalia is the former President of Ryerson’s largest women empowerment network: Ryerson Women in Leadership (RWIL). In her spare time, Natalia trains the art of Ninjutsu and laughs a lot.

Neil has a degree in Mechatronics Engineering but decided to pursue a career in web development because of the amazing opportunities to build beautiful websites, learn new things and tackle exciting and unique challenges everyday. In his free time, he enjoys watching endless cooking videos, and playing Spikeball!

Omar works as a full stack developer, getting his career start at MOHLTC. Through a chance encounter with James & Duncan in his last year of studies, Omar turned a regular interest in programming to a passion for delivering quality applications that further push for #BetterGlobalHealth. When he's not at his desk solving the next healthcare challenge, he's travelling around the city, playing card games with friends, or messing around with his cat Lilith.

Ruslan has been in a field of IT more than 10 years until he realized that his real passion in programming. He relocated to Toronto in order to pursue his career as a Java Developer. He is never tired of learning and now his professional interest lies in the healthcare field. He is focused on developing his skills on HAPI-FHIR framework. Among his less professional interest is video gaming and playing guitar. He also a big fan of outdoor activities.

Ryan is a developer who previously worked at the Ontario MOHLTC developing health-related applications and at a law firm developing task automation scripts. In his spare time he trains jiu jitsu and is very invested in his dog's education.

Sheri is a Computer Science graduate from the University of Waterloo. She has 30 years experience in software as a developer, architect, DBA, QA, BA, PM, BI Analyst, IT Manager, writer and consultant.

Sherin is a former IT professional who decided to learn about people's skills and competencies and matching them to tech roles that connect the individuals goals to an organization. Sherin manages all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement, and onboarding.

Steven is a full-stack FHIR developer. He recently graduated from University of Toronto, specializing in software engineering. From the four years at UTSC and nearly 2 years working in co-op, he has accumulated and solidified various skills pertaining to web development and developed an interest toward the healthcare field. He believes perfection should always be something to strive for but should never be a goal; a mindset he applies both professionally and to his interests outside of the IT industry, such as art and gaming.

Sylburn originally joined Smile to complete requirements for their Health Informatics degree, and are delighted with that decision. They now get to combine over 5 years’ experience in public health and public sector healthcare planning, with their I.T knowledge, to create solutions for the improvement of healthcare delivery.

Xiuming is a passionate, detail-oriented young developer with solid front-end development experience that builds web apps using popular frameworks and libraries.