Our Team

I’m an everyday alchemist who loves the experience of great mixtures and what may come of them. My 5 favourite things in the world are: Moss/ Rain/ Words/ Coffee/ Blankets. I geek out on MCU / Archetypes/ Herbal Medicines / finding the eclectic words to express essence and sentiment.
As part of the Content Team, I get to coordinate and write pieces that educate and empower.

2022 Candidate, Master of Health Informatics program at the University of Toronto. Abdul has experience in the digital health field working as a health consultant and most recently, a clinical informatics analyst. Abdul enjoys working out, reading, cheering on his Raptors and spending time with his family.

Jack of all trades IT guy. Passionate about all things cloud and security. I like to thinker with technology and enjoy tinkering with new technology. He has a MSc in Computer Science on securing health information from the University of Ontario Institute of Technology.

Adam joined Smile with 25 years of executive digital health management experience. He has led technology and innovation teams at three national/multi-national health organizations and shepherded four startups to successful exits.

He sits on numerous boards and advisory committees and has won a number of prestigious awards including IT Professional of the Year (as named by peers). Currently, he is trying to break 12hrs on an IM, but work keeps interfering with his training. :)

Aditya found his passion in healthcare IT when he started working at Ministry Of Health and Long-Term Care. He then continued his journey as a Full-Stack FHIR Developer at Smile CDR. He is an excellent team player and a leader when it comes to solving healthcare challenges. Other than programming, he also likes to play outdoor sports and video games.

Alicia is a graphic design graduate of the YSDN program at York University. She is passionate about problem solving through design, and she specializes in making improvements to both the visual and user interface in order to enhance the user experience. Alicia believes in aligning herself with projects that serve a greater purpose, and she will help to make a positive impact on people’s lives. She also enjoys playing ukulele.

Akshay is a front-end developer, has been working with a long list of technologies and finally made a decision to work in web development. In his free time he likes to eat good food and occasionally play football (soccer).

I have over 8 years of experience in sales and customer service. I'm the quintessential foodie and love dancing! Strong believer in Karma.

An HR professional with 12+ years of experience and a passion for creating meaningful relationships, interacting with and helping others and supporting healthy employee relations within the workforce.

Getting the right words out to the right people is key for any business. With a wealth of experience in publishing and editorial management, wrangling cats, and freelance contributors who are like cats, Ania knows a thing or two about managing content. And cats.

Anu fell in love with design when he was first introduced to photoshop during high school. Anu latter discovered his love for the human brain and graduated from UofT with a psychology degree. He is now a UX designer who learned that not only can he design, but he can combine it with his passion for the human mind. He loves figuring out the psychology behind intricate details and designing delightful experiences.

Bhagyashri has over 6 years of experience working as a data/business analyst in the healthcare industry. She is skilled at analyzing, extracting and transforming data as per the requirements. She is passionate about analyzing data and providing recommendations to improve performance of business metrics.

BvO is passionate about taking care of customers and making sure that they get what they need to be successful. When he's not meeting customers, he enjoys laughing at his own dad-jokes, building things, reading historical fiction, singing old songs, and sampling good scotches.

When Brianne isn't writing out internal communications, you can find her, you can find her hanging out with her dog Frankie. She enjoys a crisp glass of rose on a summer day and spending evenings and weekends with her friends.

Recent graduate from Ryerson’s Creative Industries program. Bringing my experience in site management and design as well as video editing to the Training Team to help bridge learning gaps across our organization and beyond as we bring the world closer to global implementation of FHIR-based CDRs. 

Cait holds a Ph.D. and a Master of Bioethics and Health Law. With over 12 years of experience in healthcare research, Cait brings her passion for research and advancing knowledge in healthcare to Smile CDR. At Smile, Cait is responsible for research, insights, and analytics. In her spare time, you will find Cait training for her next Ironman race, trying to qualify for the Boston Marathon, and cooking meals with her friends and family.

Casey has worked over 15 years architecting, building and supporting integration systems in both health care and sports data fields. Prior to that he was a print and online journalist/producer. (He likes asking questions.) In his free time, he enjoys photography, cooking and playing team sports.

Caitlin has been in service management and support for healthcare IT since 2012, bringing her passion for organizing, planning and strategizing into her daily work. As a graduate of Ryerson's Journalism program, she believes clear communication is always key, and offers support with a smile. Caitlin is also a fine art photographer, recipe tester, game enthusiast, and devoted pet parent of a household full of rescue animals. Share and Enjoy.

Calven has over 35 years of experience in IT, with the last 19 years in healthcare. First year in college he used punchcards, 3278 terminals and programmed in Assembler, Fortran, COBOL and too many more to mention. Grown up with a misspent youth shooting pool and playing hockey.

Carl joined the Smiles team as Market Development & Event Manager in October 2020. Carl moved to Toronto from his hometown of Campbellton, New Brunswick to pursue his schooling. He recently graduated virtually from the University of Toronto from a Honours Bachelor of Arts. Carl loves swimming and going to the gym.

Originally from Stratford Ontario, I love all things Sports, E-Sports, and Animals. Looking to expand and develop my marketing skills in a fast growing environment filled with amazing personalities.

Chris is a versatile IT architect and leader with a couple decades of experience under his belt, the last 15 years in the healthcare sector. He leads Smile's Client Solutions Team, and can be found training for triathlons or marathons when he's not at work or with his family.

Dan has a passion for Healthcare IT having over 25 years of experience in the provider field (IT Director at a hospital in Quebec), Healthcare strategic consulting, and senior positions in the Healthcare IT vendor sectors. Dan feels it is important to give back and has been active in various Healthcare Board activities (Acute, Community, and Long Term Care), and as well as distributions of school and health supplies to the youth of West Africa. Passion? Experiencing new cultures through travel. And, oh yeah, canoeing as often as he can.

Dan is a Master of Health Informatics graduate from the University of Toronto and has worked in healthcare, clinical research, and biobanking. He loves travel, Star Trek and playing Pokemon with his nephews.

Like a really useful engine, Daniel will go above and beyond to ensure customers are happy, successful and smiling. He joins the Customer Success team eager to contribute to Smile's mission of #betterglobalhealth. When he's not running full steam ahead at Smile, Daniel spends his time as an avid bibliophile.

Danielle is a Security and Privacy Analyst. She has a BS and MS degree from Claflin University in Business Administration and Management. Danielle has over 5 years of experience in Healthcare, managing oversight of effective Compliance and Privacy programs, implementing processes improvements, and enforcing regulatory guidelines. Danielle loves learning and finding solutions to problems. In her spare time, she enjoys reality television, watching YouTube videos, traveling, and spending time with family and friends.

Derrick has over 20 years of experience implementing transformational and innovative solutions across jurisdictional and national healthcare settings. Derrick has led award-winning technology and government sector projects that generated significant benefits to citizens and industry. Derrick's passion to "connect the dots" and help others quickly establishes credibility and trust with everyone he meets.

I am an IT Professional who is passionate about Technology with over 19 years in the IT field. I have worked various industries, Legal, Accounting, Real Estate and Automobile. I love to learn new things and welcome new challenges.

Diederik is a software developer with [current_year - 2011] years experience in the healthcare and finance sectors. It's important to Diederik that his work be challenging, interesting, and impactful. He enjoys short-haired cats, taco-shaped pillows, and 1..*-player board games. He can type 379 CPM (76 WPM) with 100% accuracy; putting him in the 91st percentile. Diederik loves his mum.

Drew is an ex-software developer who helped create some major international software releases. 19 years ago he shifted into sales and marketing of software and services, primarily healthcare related. Drew has presented at international software conferences, such as HIMSS and AHIP, and has specialized in creating new healthcare sales practices. One of Drew’s major passions is creating music; he plays drums, harmonica, keyboards and more in a local Connecticut based bar band and uses his home studio to create original music and sounds.

Involved for over 20 years in adult learning, Duane has 8 years of that experience in different healthcare settings. He loves to figure out ways to mix technology with learning. In his free time Duane likes sitting on any beach or finding new ways to fail at home brewing (but learning from each experience of course).

Edward has worked in operations (and dabbled in projects and logistics) since 2014, and uses skills gained in chaotic start-up environments to help bring order to cross-team workflow and communication. He is excited to be part of the growing Smile team, and spends his free time with pets, tabletop games, and working on his car.

With more than 15yrs of progressive HR Generalist experience, Emily has worked in various sectors including municipal government, healthcare as well as the tech/IT industry. Emily has a passion for people, and creating an amazing employee experience for the entire duration of the employee lifecycle.

4th year Waterloo student with a sense of exploration.

Gary is a backend engineer specializing in Java and Python. He has an MSc in Computer Science from the University of Toronto and a wicked Linux setup.

Just a girl in the marketing world.

Hernan is an IT/Sales professional with over 20 years of experience in consulting, including government, law, and manufacturing. He thrives in challenging environments that require innovation and creative problem solving. Hernan's strong leadership, and analytical and problem solving skills deliver desired results for his clients. In his spare time, Hernan likes to play soccer in Toronto and cheer for his favourite team. Go Barcelona!

Howard loves to learn from customers and helps create new products that deliver tangible business value. Before joining Smile, Howard commercialized technologies for pharmaceuticals leveraging computational modeling, high-throughput automation, and data science. He received his Ph.D. in chemistry from UBC and a Masters in Innovation & Entrepreneurship from Smith Business. Howard is also a Liverpool FC supporter--even when they are terrible.

Hossein is a PMI, and ITIL certified project manager with more than 15 years of work experience in insurance, healthcare and digital services. He has a master's degree in health sciences specializing in microbiology and medical laboratory science.
Hossein understands every customer is unique, and listening to the voice of the customer is an integral piece of the organizational success and achievement puzzle.

Hossein enjoys listening to music and reading about medicine and politics in his leisure time.

Huge data integration nerd. I'm passionate about guiding clients to what they need, which is often times different to what they want! I'm an avid home cook and a huge animal lover with 3 rescue dogs, and have fostered many others from differing background including Laboratory Testing and Meat Trades.

Ian is a software professional with over 20 years experience developing, implementing, and supporting solutions for the healthcare industry. He has significant experience with systems integration and order entry systems. He has been a leader and contributor and held both client-facing and back-office roles but is ultimately most passionate about finding ways to use technology to simplify and improve delivery of healthcare. Outside of work, Ian enjoys exploring the outdoors and getting his hands dirty with gardening and home DIY projects.

Jaime is a native Texan, born in San Jose, CA. Jaime comes from 10 years of Project Management experience in Healthcare RCM/Systems. At Smile CDR, Jaime is responsible for planning, executing and evaluating multiple projects and driving them through their entire life cycle. In his free time, Jaime enjoys running and spending time with his 3 cats.

James has a degree in Biomedical Sciences but pursued a career in software development to take advantage of the exciting and challenging environment that working in tech provides. New to Toronto, he enjoys exploring the city’s amazing eateries and plays dodgeball and flag football in his spare time.

Adventure Freak

Joanne was still teaching at the University of the Philippines when she started doing various healthcare IT projects on the side. And the rest is history. She is a member of the Standards and Interoperability Lab - Asia, and is passionate about UHC. And music. And traveling.

Information Security professional with 15 years experience having worked the last 6 in the banking/finance space. I hold a Bachelor's Degree in Business Administration/Information Systems Management from Amridge University and an MBA from the University of Miami. In my free time I enjoy riding my motorcycle and tinkering with things that allow me to use my hands.

Detail oriented Senior QA Engineer, Expertise in both Manual and Automation testing with strong and solid knowledge of quality assurance standards, methodologies and strategies. Expertise of managing team to discover bugs and accomplish milestones before the deadlines.
Apart from work, I love Football/Soccer and my favorite team is FC Barcelona.

Born in Argentina in the middle ages, immigrated to Canada in 2000. Developing software is a vital need (but don’t let my manager know, so I can still get paid). Decent windsurfer in summer, lousy mathematician and pianist in winter, Crazy in love with my wife and personal sun, Cristina.

I am working as a Tech writer at :) I am Located in Beautiful British Columbia. I love music and sports. I am a big fan of Michael Jackson and CR7. I hate Spiders. I enjoy meeting new people and finding ways to help them have an uplifting experience.

Karthik is specialized in Technical Recruitment and has proven track record on recruiting IT and engineering professionals.

Ken has been developing software professionally for over 20 years. After completing a PhD in Mathematics at the University of Toronto, Ken wrote the code that published the Globe and Mail newspaper on the Internet. Ken has been designing and delivering Healthcare software for the past 10 years, focussed mostly on pharmacy and healthcare interoperability tooling. Ken recently led the delivery of a Canada-wide Healthcare IT Industry position paper on interoperability standards. Outside of work, Ken is an enthusiastic table-top gamer and hiker.

I spend my time telling computers what to do. On good days, they listen.

Lalith Aditya is a certified Java developer who started his career in the Health Insurance industry in 2012. He has a postgraduate degree in Electrical and Computer Engineering from the University of Windsor. Apart from his passion for programming, he is a gamer and an excellent cook.

An independent contractor, PM, business development agent and relationship-focussed account manager for over 30 years, Lance focuses on the Ontario and Canadian health care market. As a co-producer of 5 children over those 30 years, Lance feels an obligation to help Smile CDR improve our healthcare system and provide a better experience for those five new end-users. Lance is honoured to work with the Smile CDR team to bring order and efficiency to clients in Ontario and the balance of the country that we call home.

Laurie has worked in healthcare IT since 2008. A software developer by trade, she enjoys finding creative solutions to problems and making things work. In her spare time she is a strongwoman athlete and competes at World's Strongest Woman in the lightweight division.

I am a former Software Engineer and a freelance Career Coach. I also love organizing outdoor events.

Hossein enjoys listening to music and reading about medicine and politics in his leisure time.

Like a swiss army knife for marketing, Lucy uses her tools to coach a team of passionate marketers. Together they: execute digital and inbound marketing campaigns; manage and enhance branding; develop content, stories and prose; coordinate events in person and from afar; cajole external resources and vendors, and so much more.

Ludmila has worn different hats on the IT industry for over 20 years; from TechOps, DBA, QA, BA, and Project Manager. She is passionate about delivering meaningful services along with creative teams. She loves dancing and exploring outdoors.

Lynn is a geek for all things events planning and has been doing it for over 5 years in the digital healthcare space and fin-tech space. Aside from that, she boulders despite her fear of heights, and raises her beautiful daughter despite her fear of children.

Luis Vargas is a recent University of Toronto Statistics and Economics graduate from Venezuela with a passion for programming. He is a hard-working developer who is passionate about software architecture, and excited to be Joining the Smile CDR team. Outside of work, Luis enjoys playing rugby and reading.

Mark has been developing software on and off for close to 15 years in various fields, including mobile gaming, finance, education, and healthcare. Passionate about open source and building things that improve people's lives, he firmly believes that software plays a central role in empowering both patients and caregivers. Outside of work, Mark is an amateur cheesemaker, woodworker, cat wrangler, and beard enthusiast.

Clinically Experienced and driven IT Healthcare Project Manager, Senior System, Clinical & Business Analyst Professional with expertise in prioritizing and facilitating with Site and Project Teams.

Recently graduated and excited to work for Smile!

Accountant by the day, Walmart Gordon Ramsay by the night!

Meagan is a QA and front end web developer. She has a BA from McMaster University in multimedia and english literature as well as a graduate certificate in interactive media management from Sheridan College. Meagan is passionate about creating applications that are accessible, usable, and make sense. In her free time, Meagan enjoys boardgames and cooking/eating breakfast foods.

Innovative and detail-orientated 3rd year student at the University of Toronto Scarborough, majoring in Computer Science. Interested in Psychology and Detective story, my favourite book is "The Crowd: A Study of the Popular Mind". Also a game player, enjoy play League of Legends in my free time.

Mohammad is a full stack JavaScript developer who enjoys working on web applications. He has a BComm from Ryerson University and an Advanced Diploma from Sheridan College in programming. Mohammad worked for 2 years at Scotiabank as a Senior Technical Analyst. There he mostly provided technical support to traders and later found passion for web development.

Natalia is a project manager with a BComm in Global Management from Ryerson University. She has experience leading software development projects in the healthcare industry, including the integration of a provincial health registry system. At Smile CDR, Natalia is responsible for planning, executing and evaluating multiple projects and driving them through their entire life cycle. Natalia thrives in a team environment and is enthusiastic about creating a positive workplace culture. Passionate about women empowerment, Natalia is the former President of Ryerson’s largest women empowerment network: Ryerson Women in Leadership (RWIL). In her spare time, Natalia trains the art of Ninjutsu and laughs a lot.

I am PMO Coordinator with experience in Healthcare and Engineering Project Management. I did my MSc from Coventry University, England and hold certificates in Project Management and International Business Management. Outside of work, I love hiking, going for long drives and spending time with my family.

Neil has a degree in Mechatronics Engineering but decided to pursue a career in web development because of the amazing opportunities to build beautiful websites, learn new things and tackle exciting and unique challenges everyday. In his free time, he enjoys watching endless cooking videos, and playing Spikeball!

Nutan has strong 10+ years of experience in leading healthcare digital products to impact human lives using her clinical and tech-savvy magical powers.

Omar works as a full stack developer, getting his career start at MOHLTC. Through a chance encounter with James & Duncan in his last year of studies, Omar turned a regular interest in programming to a passion for delivering quality applications that further push for #BetterGlobalHealth. When he's not at his desk solving the next healthcare challenge, he's travelling around the city, playing card games with friends, or messing around with his cat Lilith.

Senior software developer having many years of experience in healthcare and entertainment industries, which explain the gray hairs. I need a lot of coffee in the morning to start my day, as I'm having too much fun coding late in the evening.

Technical Analyst who focus on dealing with your concerns.

The person who can help you get your dream job at SMILE CDR!

I see myself as a hard working and fun loving person. I thrive on new experiences and stepping out of my comfort zone to learn what my strengths and weaknesses are, not only in work but in all aspects of life.

Ravicha Ravinthiran is a Science and Business student at the University of Waterloo. She has worked within finance, consulting, civic innovation and customer service-oriented spaces. She is passionate about global health and innovation and hopes to work towards creating solutions in these sectors.

Ryan brings a background in frontline EMR use and project management together to serve the workflow between customer and code.

When not pruning operational processes, Ryan enjoys gardening, jogging, and battling wits over boardgames.

I do marketing things, but I don't always be doing marketing things.

Ryan is a developer who previously worked at the Ontario MOHLTC developing health-related applications and at a law firm developing task automation scripts. In his spare time he trains jiu jitsu and is very invested in his dog's education.

As any good editor, Sarah's strengths are keeping things short and sweet. With a passion for content and love for learning, she's always on the lookout for something to master.

Hiring talented superstars to support Smile CDR's mission of #BetterGlobalHealth

Sheri is a Computer Science graduate from the University of Waterloo. She has 30 years experience in software as a developer, architect, DBA, QA, BA, PM, BI Analyst, IT Manager, writer and consultant.

Shuchita is an accomplished healthcare professional having 5+ years of experience working in Healthcare industry. Dentist by profession and ventured into vast and dynamic field of Healthcare IT. Worked as Health Information Specialist for life, disability and critical care insurance companies.

Shruthi is passionate about driving business solutions through requirements and data analysis. She has a master's in Engineering Management and is an Engineer turned Analyst with professional experience working in the Health tech industry. When she's not working, she loves being outdoors, Cooking, Gardening, Reading Fiction and learning about AI powered analytics.

Over 5 years of experience in IT Infrastructure environment. Worked in Banking, financial industry as Support Analyst. Certified in Microsoft, CISCO, COMPTIA, CSM SCRUM. Hold a Bachelor Degree in Computer Application. Worked in DEVOPS support environment for CI/CD Operation.

Health care Project Management professional with a proven track record guiding cross-functional teams in the design and launch of innovative health care solutions which drive greater efficiencies, revenues and overall engagement. Effective Leader, negotiator and communicator able to forge relationships with strategic partners and build organizational consensus.

Steven is a full-stack FHIR developer. He recently graduated from University of Toronto, specializing in software engineering. From the four years at UTSC and nearly 2 years working in co-op, he has accumulated and solidified various skills pertaining to web development and developed an interest toward the healthcare field. He believes perfection should always be something to strive for but should never be a goal; a mindset he applies both professionally and to his interests outside of the IT industry, such as art and gaming.

Web Developer, who spends most of her time experimenting with programming languages. Suhani is specialized in creating beautiful websites keeping user experience in mind. Graduated in Computer Science from California State University Los Angeles with more than 4 years of experience in the field of E Commerce. She thrives on challenges and enjoys photography as her hobby.

Sylburn originally joined Smile to complete requirements for their Health Informatics degree, and are delighted with that decision. They now get to combine over 5 years’ experience in public health and public sector healthcare planning, with their I.T knowledge, to create solutions for the improvement of healthcare delivery.

A graduate of Ontario College of Art, Tina is a seasoned communications and graphic design professional. Lorem ipsum dolor, consectetur elit. In an ever-changing world. Ipsum, tempor diam, convallis aliquet quam. Loves typography, large projects, and continuous learning.

I am a UTSC student enrolled in a Computer Science degree doing a specialist program in Software Engineering. I love coding and making music, I am always dancing and singing.

Tom is a veteran architect with 35 years experience in technology, performing BA, developer, DBA, QA, architect, PM, TPM, CTO, management and consulting roles in the technology and business spaces, spanning many industry sectors and global engagements. With MBA and MSc degrees, Tom's career has seen him live in many locations around the world, and currently he resides in British Columbia. When not exploring new tech, Tom spends his time boating on the Pacific, playing music, gaming, making, cooking and doing photography.

Trenton is a motivated and result-driven qualified accountant with 10+ years of professional and corporate experiences in start-up, governmental and multinational organizations with expertise in financial audit, accounting, financial due diligence and operation management. When he is not busy crunching numbers, he enjoys exploring and trying different types of wonderful food.

Helping the teams to show their true colours acting as a servant leader. Absolutely friendly, a good listener, hold empathy and compassion. Love cats and obsessed with horror movies.

Vanessa helps teams leverage the best of Design Thinking, Agile and Lean for next-level products and services. She’s lived in the USA and Europe, creating experiences for companies like UHN, DARPA, Philips and a German innovation accelerator. In her spare time she does contemporary dance and keeps trying to stand up on a surfboard.

Victoria is a strategic B2B Marketing guru with extensive experience in Marketing. As a communications and brand guardian, Victoria ensures consistent messaging and brand integrity across all company marketing initiatives and communications.

I am a Computer Science graduate with a history of consulting and project management across multiple SaaS platforms. I am an avid NBA/basketball fan and always on the lookout for a good book recommendation.

Xiuming is a passionate, detail-oriented young developer with solid front-end development experience that builds web apps using popular frameworks and libraries.