The Premier FHIR®-based Health Data Fabric Solution, hosted and fully managed by Smile Managed Services, so that you can focus on your business, not IT maintenance.

The Service Package

Smile Managed Services provides efficient implementation, operation and support services for your cloud-deployed Smile Digital Health Solutions. 

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Streamlined Implementation

Experts in Smile, FHIR®, and HDF (Health Data Fabric) efficiently set up your instance - tailored specifically to meet your needs.

Resilient and Agile Operations

A dedicated Smile Operations & Cloud Engineering team is at your service, providing you 24/7, 365 Application, Infrastructure, and Security Support & Monitoring.

Speedy Support

24/7, 365 Premium Support is on stand-by, providing you with robust application support, guaranteeing your peace of mind.

Managed Services Features

Data Recovery & Backup

✔︎ Disaster Recovery Plan

✔︎ Back-Up Policy & Strategy

✔︎ Read Replicas

✔︎ Cross Region Warm Stand-by

✔︎ Redundancy

Robust Security

✔︎ 24/7 - 365 Security Monitoring 

✔︎ ISO 27001:2013 Certification

✔︎ ISO 13485:2016 Certification

✔︎ Vulnerability Scans & Patching

✔︎ Security Reports & Access Reviews

Performance & Metrics

✔︎ 99.95 - 99.99% Uptime Guarantee

✔︎ Performance Benchmarks

✔︎ Periodic KPI Reports

✔︎ Horizontal & Vertical Scaling

✔︎ Web-based Dashboard



Decades of Cloud & FHIR Expertise

Our team bolsters decades of experience standing up and maintaining Health IT (HIT) systems, not to mention our subject matter expertise in our products and FHIR, and skilled cloud engineers. With the Smile team at your service, you can be at peace knowing your environments will be taken care of, no matter what gets thrown your way.



Unmatched. Best In Class. Industry-wide

Our platform is the most scalable, secure, enterprise-size of its kind in the world. With our managed services offering, you can expect no different, with:



Cost Effective & Flexible Approach

We know that every client's needs are different, and a one-size-fits-all approach doesn’t cut it. That’s why Smile provides a flexible environment to fit around all your scaling needs, paired with our transparent and cost-effective pricing. On top of that, we can help identify additional areas in your IT systems for improving efficiency, helping you achieve greater ROI.

Ask our Sales team about the Smile Digital Health core platform and additional premium solutions for a full picture of all the interoperable possibilities for your digital transformation.

Get Started With Smile