As a health technology company, Smile Digital Health's goal is to reduce barriers between information and care. We harness the power of open standards while building health IT solutions. Our data and integration platform fuels healthcare’s digital transformation by giving organizations the ability to meaningfully share health data. Healthcare advancement cannot happen without interoperability.
Choosing an IT solution is a complex and costly decision-making process. It requires balancing budget constraints with the need for innovation and regulation compliance with ease of implementation. You need a trusted vendor. With many companies offering the promise of expert solutions, how do you evaluate vendors to determine whether they can deliver on their promise of interoperability?
Smile Current Certifications
Reviewing the list of external certifications and proven standards a company has achieved would be a good starting point. These certifications are awarded to companies who have proven discipline in the end-to-end process and product management. To achieve and maintain an external certification is not quick; it is a long process that requires investment of time and resources. It is similar to building trust and credibility, which take time to establish. Considering the effort involved in achieving any certification, one can look at a list of available certificates as a tangible proof of commitment to delivering the best service for the clients.
Successes And Milestones
November 1, 2022
Powered by the world's most advanced health data fabric, Smile Alphora is the first major expansion under the company’s new Smile Digital Health umbrella. Leveraging the power of FHIR, the new clinical reasoning capability is able to quickly and accurately generate insights that efficiently improve patient outcomes.
October 12, 2022
Expanding on work with Amazon Web Services (AWS), Smile has passed an AWS Foundational Technical Review (FTR) and has achieved Amazon HealthLake (AHL) Connector partner status in the AWS Partner Network (APN). With Smile running on AWS, users can be confident that they are meeting regulatory and compliance requirements in the US and the EU when they store and share their sensitive health data via the best-in-class data fabric platform.
September 27, 2022
Smile is named one of Canada's Top Growing Companies based on its three-year growth of 1112%. A huge achievement on their journey to power digital transformation in the health IT industry.
August 17, 2022
Drummond Payer and Patient Access FHIR API Certification (Patient Clinical Data Badge) Exclusively Compliant
Smile received the Patient Clinical Data badge as part of Drummond Group’s Payer and Patient Access FHIR Certification Program, powered by Touchstone. An achievement that certifies Smile’s FHIR implementations for the CMS payer market, and availability of patient clinical data via the Patient Access Application Programming Interface (API).
July 12, 2022
First Digital HEDIS® Engines Recognized by NCQA - Partnership with Astrata
Game-Changing HEDIS Solution
Astrata and Smile achieve The National Committee for Quality Assurance (NCQA) certification for their next-generation digital quality measurement engine. eMeasure is one of the first digital Healthcare Effectiveness Data and Information Set (HEDIS®) engines to be recognized by NCQA. This solution is focused on supporting health plans as they move to HEDIS digital quality measurement, an important step in the transition to value-based care.
July 6, 2022
Topping the list of the Annual Microsoft Canada awards, Smile is recognized as a distinguished Microsoft partner, focused on bettering the lives of Canadians through skilling initiatives, delivering excellent customer service and embracing digital transformation leveraging Microsoft technology
June 30, 2022
Becoming Health Insurance Portability and Accountability Act (HIPAA) compliant, the gold-standard accreditation for information risk, affirms Smile’s ongoing commitment to protecting sensitive information and places Smile Digital Health among a select group of organizations that have achieved the highest data security standards.
June 14, 2022
Smile meets the criteria for managing customer data based on five trust service principles: security, availability, processing integrity, confidentiality and privacy. The Type 1 report validates the suitability of the company’s design controls, including its management and the controls in place, within a specified period of time.
June 7, 2022
A partnership that allows organizations to implement Diameter Health’s Fusion technology for Upcycling Data™ along with Smile’s Clinical Data Repository (CDR) capabilities. These flexibly integrated components can be seamlessly deployed into an organization’s existing enterprise data architecture.
May 4, 2022
Adoption of Smile’s Open-Source FHIR Solution Enhances Development of DermSecure® Fundamental, Immediate, and Impactful Patient Care
MedX Health Corp., a global leader in teledermatology, and its technology partner, Blanc Labs, announced the interoperability of the MedX artificial intelligence (AI)-based teledermatology screening technology, DermSecure. Dermatologists gain opportunities to detect skin cancer earlier with this cloud-based telemedicine and patient management platform that leverages Smile’s Open-Source FHIR® Solution.
March 22, 2022
Achieving Red Hat’s standards of interoperability, security and life cycle management certification validates Smile as a leading FHIR-based data liberation platform.
March 3, 2022
Smile's Leading Interoperability Solutions Now Available on Amazon Web Services
Two-in-One Cloud Experience
Being part of the AWS Partner Network (APN) means Smile can further ease the burden customers face in meeting the CMS mandate deadlines. With the ability to now deploy on AWS, Smile is further reducing the IT barrier between information and care by streamlining and condensing the use of multiple services.
August 17, 2022
ISO 13485:2016 Quality Management System Certification for Medical Devices
Quality without Compromise
Consistently meeting customer and regulatory requirements through excellence in software design, production, installation and servicing processes demonstrates Smile’s ability to provide medical devices and related services.
December 14, 2021
Drummond Payer and Patient Access FHIR API Certification (Provider Directory API Badge) Coordinated Care Made Simple
Smile’s Provider Directory Certification affirms end-to-end functionality to support US health interoperability standards by verifying our platform’s support of intuitive, user-friendly care coordination for Patients and Providers.
November 17, 2021
Recognition for Smile’s swift growth and commitment to creating superior technology is just one step in becoming leaders in innovation. We walk the walk and devote a significant portion of our operating revenues to creating proprietary technology and intellectual property.
September 9, 2021
Smile has been recognized for its ongoing commitment to protecting the integrity and confidentiality of stakeholder health data through adherence to stringent information security management controls. Our rigorous policies, procedures and other controls help manage risk and secure data assets for people, processes and technology.
August 24, 2021
20 Successful Deployments for CMS’s Interoperability and Patient Access Final Rule Milestone Empowering Patient Futures
Our successful CDR implementation across 20 US Payer databases ensures Payers adhere to new CMS API requirements designed to ensure health plans securely share claims and other health information with patients in a user-friendly, electronic format.
August 5, 2021
$20 million in Series A growth capital funding will be used to develop new innovations in healthcare and clinical data management that extend beyond interoperability.
June 9, 2021
Drummond Payer and Patient Access FHIR API Certification (U.S. Drug Formulary Badge)
Smile is the first company to receive this Drummond certification, validating the platform as being fully compliant with the HL7® US Drug Formulary FHIR Implementation Guide referenced in the Patient Access API requirements of the CMS Final Rule.
April 9, 2021
KLAS Highlights Smile in the Emerging Technology Spotlight 2021
Emerging into the Technology Spotlight
KLAS Research features Smile on its April 2021 Spotlight Report with a focus on Smile customer experience, strengths and challenges, KLAS' Points to Ponder, Smile company profile and solution technical specifications.
February 10, 2021
IDC Ranks Smile in the Leaders Category Among Customer-360 Data Platforms for Payers.
At the Forefront of Interoperability
According to IDC analysis and buyer perception, Smile is positioned in the “Leaders” category, recognizing us for demonstrating Leadership in Privacy, Identity Management, Architecture Flexibility and Growth Potential.
June 15, 2020
Smile was named as a representative vendor in Gartner’s “Prepare for CMS Interoperability and Patient Access API Compliance for US Healthcare Payers” report, which reviews key challenges and provides recommendations for Pyers who want to ensure successful compliance with the CMS Interoperability and Patient Access final rule.
A Note on Regulations
Innovation and legislation around open standards in healthcare are evolving rapidly. Smile has chosen to undergo and invest in the certifications and audit processes above, even though they are not current industry requirements. As a leading edge technology company we are at the forefront of innovation. We stay abreast of new regulations in order to serve our customers better. We are proud to offer a complete health data integration platform that is reliable, innovative, open, credible, and future-oriented.